Simple Server Networks delivers reliable, friendly technical support—both remote and on-site—tailored for small businesses and independent developers who need fast, expert help without the enterprise price tag.
Support When You Need It Most
Technology should make your work easier—not more stressful. Whether you’re facing a sudden outage, a slow system, or need help setting up new software or hardware, our support team is ready to jump in.
From remote troubleshooting to full on-site service visits, Simple Server Networks keeps your systems running smoothly—and your team productive.
Remote Support
Most problems can be solved quickly without stepping foot in your office. Our remote support tools let us diagnose and fix issues in real time—saving you time, reducing downtime, and keeping your costs low.
- Instant support over secure remote connection
- Software troubleshooting and configuration
- Server and application diagnostics
- Email, DNS, and connectivity assistance
- Virus removal and security checks
- On-demand help when something “just isn’t working”
Ideal for small teams, home offices, and developers who need quick answers without waiting on a technician.
On-Site Support
Some jobs need hands on deck. When remote assistance isn’t enough, we come to you—whether it’s setting up new equipment, fixing physical hardware, or resolving issues that require direct access.
- Workstation setup and configuration
- Network installation, repair, and optimization
- Server and hardware maintenance
- PBX/phone system setup and testing
- Cabling, Wi-Fi improvements, and infrastructure fixes
- Office moves, expansions, and full environment setups
Perfect for small businesses that need reliable, in-person IT support and developers who require hardware or network-level assistance.
Additional Support Services
Our support services go beyond break-fix. We help you keep your environment reliable and secure with proactive tools and best practices.
- System monitoring and alerting
- Patch management and updates
- Workstation health checks
- Security and antivirus management
- User onboarding/offboarding
- Network cleanup and performance tuning
Why Choose Simple Server Networks for I.T. Support?
- Fast response times with real technicians, not call centers
- Clear communication—no jargon, just solutions
- Affordable support options for businesses and dev teams
- Remote-first approach to fix issues quickly
- On-site availability for hands-on physical work
- Decades of real-world experience across servers, networking, cloud, PBX, security, and more
Need Support Right Now?
Whether it’s an emergency, a slow computer, or you just need a tech partner who actually picks up the phone, we’re here to help.